Shipping Policy – Velvet Vapour

Welcome to Velvet Vapour!

At Velvet Vapour, a fragrance brand under Polyvalante International, we are committed to delivering premium perfumes to your doorstep with care, reliability, and transparency. Our shipping policy is designed to ensure a smooth and pleasant shopping experience for every customer.

Shipping Across India

We currently ship our products across India. Each order is carefully packed to ensure your fragrance reaches you in perfect condition.

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.

Delivery Timeline

We understand the excitement of receiving your perfume and work hard to dispatch orders promptly.

  • Estimated delivery time: 3 to 5 business days from order confirmation
  • Business days exclude Sundays and public holidays

Delivery timelines may vary depending on your location, courier partner, or unforeseen circumstances. We partner with reliable logistics providers to ensure timely and secure delivery.

Order Processing & Dispatch

Orders are processed after successful payment confirmation. Once dispatched, orders cannot be modified or cancelled.

You will be notified once your order has been shipped.

Tracking Your Order

After shipment, you will receive tracking details via email or SMS (where applicable), allowing you to follow your order until delivery.

If you have any questions about your order status, feel free to contact us using the details below.

Shipping Limitations

At present, Velvet Vapour delivers only within India. We do not offer international shipping at this time.

Delays & Responsibility

While we strive to meet delivery timelines, delays may occur due to:

  • Courier partner issues
  • Weather conditions
  • Incorrect or incomplete address details

Velvet Vapour is not responsible for delays caused by such factors.

Need Help?

Our customer support team is always happy to assist you.

Email: contact@polyvalante.com
Phone: +91 7669003232

Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM

Thank you for choosing Velvet Vapour.
We look forward to being part of your fragrance journey.